Shipping & Delivery

Overview of shipping costs by country

Country Shipping costs Free shipping *
Germany  4,90 € from 50,00 €
Austria 12,90 €  from 100,00 €
Abroad1 17,90 € 1  from 100,00 €

* No additional costs on the shipping costs for payment in advance and Paypal. For orders by cash on delivery (only possible within Germany) there are additional 5,00 € cash on delivery charges. DHL charges an additional fee of 2,00 € (delivery fee).

1 Foreign countries: We exclusively supply the following countries:

Zone 1 (For shipping to EU countries you do not need customs documents)

Belgium, Denmark (except Faroe Islands, Greenland), Estonia, Finland (except Aland Islands), France (except overseas territories and departments), Greece (except Mount Athos), Ireland, Italy (except Livigno and Campione d'Italia), Croatia, Latvia, Lithuania, Malta, Monaco, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (incl. Balearic Islands) (except Canary Islands, Ceuta and Melilla), Czech Republic, Great Britain (except Channel Islands), Cyprus (except northern part), Poland, Bulgaria.

Zone 2

Aland Islands (Finland), Albania, Andorra, Belarus, Mount Athos (Greece), Bosnia-Herzegovina, Campione d'Italia (Italy), Ceuta (Spain), Faroe Islands (Denmark), Georgia, Gibraltar (Great Britain), Greenland (Denmark), Iceland, Channel Islands (Great Britain), Canary Islands (Spain), Kosovo, Liechtenstein, Livigno (Italy), Macedonia, Melilla (Spain), Moldova, Montenegro, Norway, Russian Federation, San Marino, Switzerland, Serbia, Turkey, Ukraine, Vatican City, Cyprus (northern part).

Payment methods by country

Payment methods Germany Asutria Abroad
Prepayment yes yes yes
Debit from the 4th order onwards  –  –
PayPal  yes yes  yes
Credit card (via PayPal)  yes  yes yes
Nachnahme  yes  –  –
Amazon Pay yes yes yes


Delivery by COD (only to Germany)

When ordering by cash on delivery additional costs of 5,00 € cash on delivery charges arise.
Please note that DHL charges an additional fee of 2,00 €.

Delivery times

In the case of payment in advance, the period for delivery shall commence on the day following the issue of the payment order to the transferring bank or, in the case of other payment methods, on the day following the conclusion of the contract and shall end on expiry of the last day of the period. If the last day of the period falls on a Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.

Package value

The package value must not exceed 500,- € - an extra insurance is not possible.

Duties/Fees

In the customs forms for parcels to countries outside the EU, the value of the items included in the delivery is listed by product type. We reserve the right to provide such information to Customs in order to simplify the procedure for our customers or for legal reasons. Customs can open packages for inspection, we have no influence on it.

Customs or import charges will be levied once the package has reached your country. Fees for customs clearance are at your expense. We have no control over these charges and cannot predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs office.