Shipping & Delivery

Overview of Shipping Costs by Country

Country Shipping Costs Free Shipping
Germany €4.90 50.00 € or more
Austria €9.90 100.00 € or more
Switzerland 19.90 200.00 € or more
International 1 1 €9.90 100.00 € and up


1International: We ship exclusively to the following countries:

Zone 1 (No customs documents are required for shipping to EU countries)

Belgium, France (excluding overseas territories and departments), Italy (excluding Livigno and Campione d’Italia), the Netherlands (excluding non-European territories), Sweden, Slovakia, Spain (including the Balearic Islands) (excluding the Canary Islands, Ceuta, and Melilla),



Payment Options by Country

Payment options Germany Austria Other countries
Prepayment Yes Yes Yes
Direct debit No – –
PayPal Yes Yes Yes
Credit card Yes yes Yes
Cash on Delivery No – –



Delivery Times

The delivery period begins, in the case of payment in advance, on the day after the payment order is issued to the transferring bank, or, for other payment methods, on the day after the contract is concluded, and ends at the close of the last day of the period. If the last day of the period falls on a Sunday or a state-recognized public holiday at the delivery location, the next business day shall take the place of such a day.



Package Value

The package value may not exceed €500—additional insurance is not available.



Customs Duties/Fees

On customs forms for packages shipped to countries outside the EU, the value of the items included in the shipment is listed by product type. We reserve the right to provide such information to customs to simplify the process for our customers or to comply with legal obligations. Customs may open packages for inspection; we have no control over this.

Customs or import duties are charged once the package reaches your country. You are responsible for any fees associated with customs clearance. We have no control over these fees and cannot predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs authorities.